Cleaning Done Right, for Everyone
Rena is a cleaning marketplace built on a simple idea: cleaners deserve better, and customers deserve transparency. We connect trusted professionals with homeowners who value quality.
Proudly serving north-east London and surrounding areas of Essex — and growing.
Our Story
We’re James and Harry Wright, brothers and the founders of Rena.
We grew up in a busy family of five, and our mum kept the house running — working all day, then coming home and cleaning all evening. Whenever we suggested she just get a cleaner, she had a famous line ready: “A cleaner cleans but doesn’t tidy — they’d be no good for our mess.”
As we got older, we realised the line was cover for the real reason: TRUST. She’d tried cleaning companies before, and she never knew who was actually going to turn up at her door. A stranger in your home isn’t a small thing. So she just carried it all herself — the way millions of people quietly do.
Rena is what we built for her, and for everyone like her. You choose your own cleaner — a real person with a real profile, real reviews, and rates they set themselves. You can talk to them before they ever arrive. Every cleaner is properly vetted, and your payment is held securely until the work is done. All of it in a few taps.
The peace of mind our mum never had — that’s the product.
Our Mission
The cleaning industry is broken. Leading platforms in the industry take 20-30% of what customers pay, leaving cleaners with less than they deserve. Customers often have no say in who cleans their home, and there is little accountability when things go wrong.
We started Rena to fix this. Customers pay one fair, all-inclusive price — enough to run a great service, while ensuring cleaners keep the vast majority of their earnings. This attracts the best cleaners, which means a better experience for you.
We believe that when cleaners are treated fairly, they do better work. When customers can choose their cleaner and see real reviews, they get a service they can trust. Rena is where those two things meet.
How Rena is Different
Leading Platforms in the Industry
- 20-30% commission fees
- No choice in who cleans your home
- Opaque pricing structures
- Limited accountability
Rena
- One all-inclusive price — no hidden charges
- You choose your cleaner
- Fully transparent pricing
- Real reviews and verified cleaners
Our Cleaner Vetting Process
Every cleaner on Rena goes through a rigorous multi-step verification process before they can accept bookings.
Identity Verification
Government-issued photo ID is verified to confirm the cleaner is who they say they are.
Reference Check
We contact previous clients or employers to verify cleaning experience and reliability.
Right to Work
We verify that every cleaner has the legal right to work in the United Kingdom.
Insurance Coverage
Every cleaner must hold their own public liability insurance, verified before they can take bookings — and Rena carries its own cover on top.
Ongoing Quality Monitoring
Cleaner performance is continuously monitored through customer reviews and ratings. Consistently low-rated cleaners are removed from the platform.
Our Values
Transparency
No hidden fees, no surprise charges. Every price is shown upfront so you know exactly what you are paying and cleaners know exactly what they are earning.
Fairness
Our model means cleaners keep 90% of their rate and customers pay one fair, all-inclusive price — far less than other platforms. Cleaners earn more, customers pay less. Everyone wins.
Trust & Safety
Every cleaner is ID-verified and personally vetted. Held payments protect first bookings, and our review system keeps standards high.
Community
We are building a community where cleaners are valued professionals. Better treatment leads to better service for everyone.
Ready to experience the difference?
Join a growing community of customers and cleaners building something fairer, one clean at a time.